FAQ’S

Elder Assist India is based out of Delhi, India.

Our services are flexible and can be availed as per the needs of the client. There are no strict deadlines; services can be customized to suit short-term or long-term requirements.

In case of an emergency, you should contact our 24/7 emergency helpline at [Emergency Helpline Number]. Additionally, our on-call doctor and emergency response team are always ready to assist.

We offer telemedicine services for regular consultations with doctors without the need for them to visit a clinic, We also provide personalized in-home healthcare services. Our care managers can visit your parents' home to assist with daily activities, medication management, medical check-ups, and companionship.

We offer telemedicine services for regular consultations with doctors without the need for them to visit a clinic, We also provide personalized in-home healthcare services. Our care managers can visit your parents' home to assist with daily activities, medication management, medical check-ups, and companionship.

Yes, we provide telemedicine services. Your parents can consult with our doctors via video calls, ensuring they receive medical advice and follow-ups without leaving their home.

Bundles of plans are pre-packaged services designed to cater to common needs and can include various combinations of services like medical check-ups, personal care, and emergency support. Care management plans, on the other hand, are more comprehensive and involve a dedicated care manager who oversees and coordinates all aspects of an elderly person's healthcare and well-being, offering a more tailored approach.

We offer several plans including:

• Basic Care Plan: Includes periodic health check-ups and telemedicine consultations.
• Comprehensive Care Plan: Includes regular in-home caregiver visits, health check-ups, and emergency support.
• Premium Care Plan: Offers 24/7 in-home care, regular health monitoring, and dedicated care management.
• Custom Plans: Tailored according to individual needs.

Yes, you can subscribe to single services such as just telemedicine, physiotherapy sessions, or one-time medical check-ups.

Absolutely. We understand that each individual has unique needs. You can custom build a plan to include specific services that best suit your requirements.

Our plans are primarily designed for elderly individuals. However, family members involved in the care of the elderly can also benefit from services like caregiver training, emergency support, and telemedicine consultations.